Reviews
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I do not have enough words to express how grateful I am and how wonderful it was to work with Derrick from beginning to end. Gives you faith that there are still good people in this world. Him and his colleague were efficient, professional, and kind. The new unit is beautiful and works so well. I will never recommend anyone else other than Supreme Heating and Cooling. Derrick, your kindness and understanding was much appreciated during this time for me. Thank you SO much!!
Erin Deyell
Honest & Reliable Service
Our 15 year-old air conditioner gave up the ghost just as a late Spring heat wave was beginning. Like most people in that situation, we searched the web for information and asked friends for references which left us with little sense of direction or confidence. We called and interviewed one company but were left anxious, apprehensive and dismayed about the experience even though their website seemed promising. Luckily, we next called Supreme Heating and Cooling the following morning.
Simply put, Derrick and his team offered a completely positive experience and we decided to trust them. The extremely competitive quote was clear and their time frame was accurate - Derrick kept us abreast of their procedure and invited us to examine their work throughout the process. Within four hours, our house was cooling down with a brand name AC unit outside and a new condenser unit in our furnace. They were friendly, knowledgeable, courteous, extremely efficient and respectful of our property both inside and out. They laid protective floor covering inside and left no trace of their having worked outside except for a new air conditioner purring quietly. We are confident that we made the best decision to have Supreme Heating and Cooling do the work.
Before leaving, I asked Derrick where I could leave a review. He advised me to wait a few days to make sure we were completely happy with their work. That says about all that needs to be said about the pride and confidence they took in their work!
Edward V
UPDATE :
added photos you can tell the difference between the old unit and the new bryant unit look at how they even made it look nice on the ground with mulch and caulked the holes the lines run unto the house like the amazing pros they are!
Very helpful, honest pricing saved me THOUSANDS of dollars. Their work was immaculate and they even accommodated our house by going through 2 backyards (with permission) because it was the only way the new condenser could get back there. Went from an R22 unit that was 22 years old to a brand new bryant and the difference was noticeable with 20 minutes of running the unit it cooled the house down more than 2 hours on the old unit. Derrick is both trustworthy and a professional in all aspects. Even when told the new thermostat wasn't perfectly flush but I was OK with it he went out of his way to make it perfectly flush. He explained how to use the new touchscreen thermostat and made getting a new central AC (condenser, A-coil and line set) a seamless job. I'd recommend them to anyone as I used them for myself. Can't praise them enough not to mention they saved me from being ripped off by another company that's wanted to charge me $2100 more for a bottom tier unit. The big difference is one company sent a sales person but this company sent an actual technician who was the leader of the install team (derrick) was the one to come out, take measurements (unlike the rip off company), and gave me a quote and broke it down. Let's not forget supreme heating and cooling has a much better warranty then any of the other companies I spoke to, the others only had 5 year parts or 1 year labor etc. Supreme has a 10 year parts, 2 year labor, and 2 year maintenance warranty. It's in the name Supreme is SUPREME!
Army Vet
This company always takes excellent care of my business. I feel like a valued customer, and I never felt like I was being taken advantage of. I use the routine checks service, I have purchased furnaces and air conditioners over the years. I have called with emergencies. I am absolutely satisfied with all of the services. Employees are kind, respectful, knowledgeable, and professional. We definitely recommend Supreme!
Creative Dialogues
I had a complete install, with nstalling parts on the furnace needed for breathing problem's, as well. Everything was perfect.
I had a problem 2 months later that was a simple older part of the furnace. Anthony was very professional, competent and quick to diagnosis, repair and have the AC purring. Anthony is a very nice man, complete with confidence in his work!
So glad to have gone with Supreme hearing and cooling!
Sharon Cannon
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