Accessibility Statement

Accessibility Statement for Supreme Heating and Cooling

At Supreme Heating and Cooling, we are committed to ensuring digital accessibility for all individuals, including those with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards to enhance our website’s usability and inclusivity.

Measures to Support Accessibility

Supreme Heating and Cooling takes the following measures to ensure accessibility of our website and services:

• Include accessibility as part of our core mission and values.
• Integrate accessibility best practices into our internal policies and operations.
• Incorporate accessibility considerations into procurement and design processes.
• Provide continuous accessibility training for our staff.
• Establish clear accessibility objectives and accountability within our organization.
• Implement formal accessibility testing and quality assurance procedures.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for improving accessibility for people with disabilities. These guidelines outline three levels of conformance: Level A, Level AA, and Level AAA.

Supreme Heating and Cooling is partially conformant with WCAG 2.1 Level AA.
Partially conformant means that some parts of the website content may not fully meet the accessibility standards at this time.

Feedback

We welcome your feedback on the accessibility of Supreme Heating and Cooling’s website. If you encounter any accessibility barriers or have suggestions for improvement, please reach out to us:

Phone: (412) 245-8964
Email: supremeheatingandcooling412@gmail.com
Postal Address: 1475 Frey Rd, Penn Hills Township, PA 15235

We strive to respond to feedback within 2 business days.

Technical Specifications

The accessibility of our website depends on the following technologies to function properly with your web browser and assistive tools:

• HTML
• CSS
• JavaScript

These technologies are relied upon to ensure conformance with current accessibility standards.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may still be some limitations. Below is a description of known issues and the steps we take to address them:

1. User-Generated Content:
Uploaded images or comments may lack text alternatives because we cannot always guarantee the accessibility of third-party content.
Solution: We monitor submissions and typically correct or replace inaccessible content within 10 business days. Please contact us if you notice an issue.

2. Archived Documents:
Some older documents may not be fully compatible with assistive technologies due to legacy formatting.
Solution: We can convert archived materials into accessible formats upon request within 3 business days.

Contact Us

If you experience any difficulty accessing our website or need alternative formats of information, please contact us. Your feedback helps us improve accessibility for everyone.

Supreme Heating and Cooling
1475 Frey Rd, Penn Hills Township, PA 15235
Phone: (412) 245-8964
Email: supremeheatingandcooling412@gmail.com