Welcome to Supreme Heating and Cooling!
These Terms and Conditions ("Terms") outline the rules and regulations governing your use of our website, products, and HVAC services. By accessing our website or engaging our services, you agree to comply with these Terms. If you do not agree, please refrain from using our website or services.

1. General Information

1.1 Supreme Heating and Cooling is proudly based in Pittsburgh, Pennsylvania, serving residential and commercial customers throughout the region with professional heating, ventilation, and air conditioning (HVAC) solutions.

1.2 These Terms apply to all users of our website and services, including but not limited to clients, visitors, and prospective customers.

2. Services

2.1 Our services include but are not limited to HVAC installation, maintenance, inspection, and repair. Details of your specific project, including pricing and scope of work, will be outlined in a written estimate, invoice, or service agreement.

2.2 We reserve the right to decline or discontinue service for legitimate reasons, including but not limited to safety concerns, resource limitations, or non-compliance with these Terms.

3. Pricing and Payments

3.1 All prices are subject to change without prior notice. Written estimates are valid for 30 days from the date of issuance, unless otherwise stated.

3.2 Payment terms will be defined in your invoice or service agreement. Unless otherwise specified, full payment is due upon completion of services.

3.3 We accept various payment methods, including credit cards, checks, financing, and bank transfers. Late or missed payments may incur additional fees.

4. Warranties and Liability

4.1 Equipment warranties are provided by the manufacturer and will vary based on the product installed. Specific warranty details will be outlined separately.

4.2 Supreme Heating and Cooling is not responsible for damages resulting from misuse, neglect, improper maintenance, or unauthorized modifications made by third parties.

4.3 To the fullest extent permitted by law, we disclaim liability for incidental, consequential, or special damages arising from the use or performance of our services or products.

5. Customer Responsibilities

5.1 Customers must provide safe and reasonable access to the service location and ensure the work area is free from hazards.

5.2 Customers are responsible for promptly notifying us of any changes, issues, or concerns during the service period.

6. Use of Website

6.1 All content provided on our website is for informational purposes only. Unauthorized use, copying, or distribution of any website material is strictly prohibited.

6.2 While we strive to keep the information on our website accurate and up to date, we do not guarantee that all content is error-free or complete.

7. Privacy Policy

7.1 The collection and use of personal information are governed by our Privacy Policy, available on our website. Please review it to understand how we handle and protect your data.

8. Messaging Terms & Conditions

8.1 By providing your phone number and opting in, you consent to receive informational and promotional messages from Supreme Heating and Cooling. These messages may include:

• Appointment reminders
• Service updates
• Special promotions or offers
• Account notifications

Message Frequency:

‍8.2 Message frequency varies depending on your interaction with us and the nature of your service.

Message and Data Rates:
8.3 Standard message and data rates may apply, depending on your mobile carrier and plan.

Opt-Out Instructions:
8.4 You may opt out of receiving messages at any time by replying STOP to any message we send. After doing so, you will receive a final confirmation message and no further communications unless you opt in again.

Customer Support:
8.5 For help or support, reply HELP to our messages, or contact us directly at (412) 245-8964.

Privacy:
8.6 Your phone number and personal information will be used solely for communication and service purposes as outlined in these Terms and our Privacy Policy.

9. Governing Law

9.1 These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes or claims shall be resolved in the courts located in Allegheny County, Pennsylvania.

10. Changes to Terms

10.1 Supreme Heating and Cooling reserves the right to modify or update these Terms at any time without prior notice. Updates will be effective immediately upon posting to our website.

11. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Supreme Heating and Cooling
Address: 1475 Frey Rd, Pittsburgh, PA 15235
Phone: (412) 245-8964
Email: supremeheatingandcooling412@gmail.com

Thank you for choosing Supreme Heating and Cooling your trusted partner for comfort, quality, and care.

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